From the Roof to the Office: Career Path of an Operations Manager
- Posted by: Tecta America
- Category: Featured Articles
A career in roofing can be very rewarding and full of new experiences. Field employees start off as roofing trainees and then transition into skilled roofers. Roofing Trainees learn the essential skills that make talented roofers: like how to measure properly, basic on-the-job operations, how to find irregularities and damage on rooftops. The beauty of this position is that workers learn skills on the job. They don’t have to go in with in-depth knowledge of the trade, and gain so much out of the role. After becoming a skilled roofer, employees can grow into a project coordinator.
Project Coordinators work closely with a project manager to assure projects are completed on time. They handle the smaller parts of project management, like overseeing budgets, reporting on the status of new roofing jobs, and handling invoices. Project coordinators also visit job sites and report back their findings to management. It’s the perfect stepping stone to a job in upper-level management, because project coordinators have direct contact with the people on the field and understand what crews need to replace or maintain roofs. This path will eventually lead a role as a project manager.
Project Managers report directly to the president of the operating unit. The person in this role coordinates administrative goals with field production efforts. They review projects daily and implement production, productivity, quality, and customer-service standards. Project managers get into the nuts and bolts of our operations at Tecta America. They review project drawings and verify estimates made by our serviceman. They analyze projects to identify trends and produce progress reports, as well as monitoring budgets to make sure projects don’t become too expensive. Project managers wear many hats and have a diverse skill set. Project managers are building all the pieces that go into a roofing project and monitoring them closely.
Project Managers eventually grow into the role of Operations Managers. They oversee all aspects of an operational unit at Tecta America. They manage project managers and field managers so that all aspects of a business are satisfied. Project Managers determine the future needs of an operational unit and start creating the procedures to bring new initiatives to life. For example, they determine if field crews are lacking in their safety training, then prepare seminars to educate them properly. They also improve performance standards based on new industry trends. They also stay abreast of the latest design requirements for roofs and introduce new materials and safety codes to their organization. Operations Managers monitor the external environment and prepare their unit for the future.
The road to becoming an Operations Manager is diverse and does not require a traditional office route. At Tecta America, we provide countless opportunities for growth and self-improvement. Stay tuned to learn how a path in the field can turn into an upper management position.