Planned maintenance fixes problems before they become big problems for your business
Monitor Roof Conditions Online
Fast, secure internet access to all roof documentation
Optimize ROI on Roof Assets
Budgeting, forecasting, asset management made easy
We'll be there when you need us
Resources and logistics systems to handle large scale disasters
All your roofing needs, one phone call away.
The Tecta Customer Solutions Center is the state of the art centerpiece of Tecta America’s commitment to customers who manage multiple facilities across a number of locations.
With an average dispatch time of less than 9 minutes, Tecta’s 24-hour Customer Solutions Center provides one immediate point of contact. And of the 53,000 service calls dispatched nationwide on an annual basis, the average time to complete leak repairs is within 48 hours of initial contact.
How it works:
For ANY roofing need, anytime, Tecta America’s Customer Solutions Center professionals are available 24/7/365 – by phone, fax or email
Tecta confirms the order and schedules your service call; response time less than 6 minutes
Emergency calls receive priority treatment with a response time of four hours or less
Tecta invoices your corporate headquarters through their centralized billing process
All service records, photos and proposals are maintained and available via TectaTracker – Tecta’s web-based roof asset management database
For major repairs, Tecta will provide a detailed proposal
Our service programs include: TectaRepair
With experienced, dedicated service departments in every Tecta operating unit across the nation, Tecta can respond to routing roofing problems and repair leaks immediately.
Tecta’s program of regular planned maintenance visits will help avoid unexpected major problems, costly business interruptions and extend the life of your roof.
Powered by TectaTracker, a proprietary roof asset information management system designed for managing a portfolio of facilities, Tecta provides online access to all your critical roof information.
Tecta’s severe storm recovery program guarantees proactive priority access to roofing professionals immediately after a weather event to inspect and stabilize your roof, minimize roof damage, reduce downtime and quickly get your business back on track.
Call 855.ROOF.360 today to enroll in our programs!